Our Customer support includes:

1) Regenerability studies of spot samples from customers evaluation and advice.

2) Logistics support including assistance with environmental and hazardous goods documentation and labels for catalyst shipments to/from EURECAT INDIA.

3) Organisation of the shipping itself including handling of applicable customs formalities.

4) Coordination of production scheduling according to your (turnaround) requirements.

5) Coordination in situ of the sampling during the reactor unloading according to your (turnaround) requirements.

6) Coordination in situ of the trucks during your turnaround.

7) Updates as necessary on production developments and expected return timing.

8) Communication of final material balance reports, final sample shipments if required.

9)Direct response to general customer questions, pricing requests etc.

Contact our Sales Department through Contact Us